Upgraded to phpBB 3.0

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Moderators: martin, Kevin

Upgraded to phpBB 3.0

Postby martin » Thu Jan 08, 2009 11:01 am

We have just completed upgrading the Support Forum to phpBB 3.0, which has an improved layout and several useful new features.

Hopefully everything will continue to work smoothly and you will be able to find your way around, but if you do have any problems then please drop an e-mail to support@net-runna.com.

We will post any issues that we spot under this topic.

Regards,

Martin
martin
Site Admin
 
Posts: 270
Joined: Sat Aug 16, 2003 2:08 pm
Location: Tamworth

Password problems?

Postby martin » Thu Jan 08, 2009 11:29 am

Part of the process of upgrading to phpBB 3.0 is to migrate the password database.

All passwords are held in a one-way encrypted form, so there is no way that anyone can see the "plain text" version. Unfortunately during migration, certain character-sets can "break" the encrypted password, so when you attempt to login you will get an error message.

The easiest way to fix this is to click on the "I forgot my password" option, to which you enter your username and e-mail address. A new (working) password will be sent to you along with a link to activate it. Then you should be able to login and then reset you password to your own choice.

Sorry about this, it is how phpBB works - if it was up to me i would only allow monochrome 7-bit ASCII but i am a bit of a Luddite ;)

Cheers,

Martin
martin
Site Admin
 
Posts: 270
Joined: Sat Aug 16, 2003 2:08 pm
Location: Tamworth


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